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Weaving Complexity & Business:
Engaging the Soul at Work


I read - actually I eyeball and skim - about 150 management books annually. Most are boring, derivative and klunky. This is original, unique and, well, terrific. Bravo!

- Warren Bennis, Distinguished Professor of Business Administration, University of Southern California


Deeply evocative for the inquiring mind, Weaving Complexity & Business is a book to read cover to cover. It is a wonderful blend of complexity theory and riveting examples of its use in both small and large businesses. Certainly it is essential for anyone struggling to unleash the creative adaptability inherent in their organizations and to operate successfully in today's rapidly changing world.

- John Seely Brown, Chief Scientist for the Xerox Corporation and Director of the Xerox Palo Alto Research Center

The Soul at Work is a manifesto for the power of values and relationships in business. It's also a practical guide to navigating the new economy and managing today's fiercely independent workers. Every page glitters with insights and inspiration.

- Thomas Petzinger, Jr., columnist, The Wall Street Journal; author, The New Pioneers: The Men and Women Who Are Transforming the Workplace and the Marketplace


Lewin and Regine give context and meaning to a natural theory of organizations. Their stories about real people in real organizations offer applied learning about complexity science. For anyone seeking to escape the sentence of a linear, machinelike organizational existence, Weaving Complexity & Business documents that workplaces where relationships are recognized as fundamental to success actually do exist and are increasing in number. This is an encouraging and hope-giving work by two artful storytellers and gifted teachers.

- James Taylor, President and CEO, University of Louisville Hospital


The Soul at Work tells fascinating stories of people who build resilient organizations by thinking hard about the 'soft' side of business. Yes, management is hard and soft at the same time, and this book shows that business is all the more rewarding for it.

- Adam Brandenburger, professor, Harvard Business School; coauthor, Co-opetition


Leaders are beginning to acknowledge that businesses are social systems, while scientists studying adaptive systems are opening doors to a true science of organizational behavior. By focusing on the role of relationships in organizations, Lewin and Regine help us to see this development and provide live examples of managerial behavior that makes enterprises more adaptive.

- Christopher Meyer, Director, Ernst & Young Center for Business Innovation


Can an epigraph-of five words' duration-capture a sophisticated book of 300-odd pages? 'I am because we are,' an African aphorism, leads off this magisterial text. Translate 'chaos theory' into usable business practice? Roger Lewin and Birute Regine do it! 'Brilliant' . . . that's my one-word summary. I'd readily add: Readable. Practical.

- Tom Peters, Founder & President Tom Peters Companies


The subject of complexity in business is complex in itself. But the authors have miraculously spread it out for us all to see. A wonderful book that should give hope and vision to anyone in business who lives in a world of confusion. And beautifully written too.

- Andrew Law, Managing Director, St. Luke's Advertising Agency


Lewin and Regine have succeeded brilliantly in exploring, explaining, and ultimately persuading us that flexible, adaptive enterprises must also be deeply human enterprises. In doing so, they have spanned the apparent gap between the new science of complexity and the profound requirement for innovative, empowered, caring people driving the growth of their organizations. The Soul at Work is a surprising, wonderful book.

- Stuart Kauffman, MacArthur Fellow, Founder and Chief Scientific Officer, Bios Group, L.P.


THE SOUL AT WORK is beautifully written, delightfully edited, and full of useful advice for how to benefit from complexity science in your organization. If you only read one business book this year, this is my recommendation.

- Donald Wayne Mitchell, CEO, Mitchell and Company


The book is complete in describing the whats, hows, and whys of getting people successfully working together. It now occupies a prominent place in my repertoire to facilitate teams through complex projects.

- Randall L. Englund, Amazon.com


To show the principles of this new science at work, the authors profile organizations as diverse as the VeriFone division of Hewlett-Packard, DuPont, Monsanto, Babel's Paint and Decorating Stores in Massachusetts, Greenwich Village restaurants in New York, and Muhlenberg Medical Center in New Jersey. And they identify three practices common to these organizations: a style of leadership that guides without being controlling, the creation of dynamic teams, and the development of strong relationships among workers, customers, and community. The Soul at Work is an excellent resource for businesses and individuals interested in succeeding by getting the best out of people.

- Dan Ring, Amazon.com


The authors assure us that complexity science, a successor to systems theory and chaos theory, is really very simple. Business organisations, as in the natural world, are complex and non-linear systems in which the interactions of people at all levels generate more than the sum of the parts. Complexity science tells us that small changes can sometimes have large, unexpected results...

- Alison Maitland, Financial Times

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